A company's Customer score is determined by factors ranging from ensuring data privacy to treating customers with respect. The way a company treats its customers makes up 15% of its score in the Rankings.
Protects customer privacy
Protects the privacy of customers, including their data.
Ranking weight: 5.2% Learn more
Treats customers fairly
Treats customers with respect and provides a positive customer experience.
Ranking weight: 4.9% Learn more
Makes products that do not harm
Makes products or offers services that do minimal harm to society.
Ranking weight: 2.5% Learn more
Is transparent in communications about its products and services, beyond what is required by law.
Ranking weight: 2.1% Learn more
View by Customers Issues
Have questions about our research and rankings? We want to hear from you!